Consumer & Social Products
/Founding leadership
Chief Consumer Officer
Consumer Product Strategy
Compensation
INR 60 LPA - 1.1 Cr base
Engagement
Full-Time
Permanent role. Full-time commitment. This is an on-site role at Kolkata. It is not remote and not hybrid.
Scope of role
Build the function from zero. Set the strategy. Own the outcome.
01 — The role
Why this role exists at EduRankAI
Own the consumer + social product line. A social-first product surface with a paid expert-consultation marketplace inside it. Real users, real moderation, real trust + safety stakes. The role is for a consumer product leader who has shipped at scale, who takes safety seriously enough to push back on growth, and who understands that the product is only as good as the worst experience a user can have on it.
02 — The work
What you will own
- 01 Own the consumer + social product line as a P&L.
- 02 Hire VP-level leadership across product, growth, trust + safety, content.
- 03 Set the safety doctrine and defend it against growth pressure.
- 04 Own the expert-onboarding programme and quality standard.
- 05 Set the pricing + monetisation strategy.
- 06 Represent the product publicly with regulators and press.
03 — The expertise
What we look for
04 — The bar
Who thrives here
- → You have led a consumer or social product with at least 1M MAU.
- → You have made a product decision that improved safety at the cost of engagement, and can describe it.
- → You have hired and retained at least three VPs.
- → You have spoken publicly about trust + safety in writing or in talks.
Terms of Engagement
How working time works at this level
No fixed daily or weekly hours. The office carries accountability for its remit, the availability that remit requires, and at least one full day of rest each week that you are expected to actually take.
Type
C-Level
Rest days
1 per week
Hours counted
No
Basis
Outcome and accountability
Measured by
The remit of the office, reviewed on the cycle agreed with the founder and the board. There is no attendance component and no hour count.
Where this stands legally
A role of this kind occupies a position of management. The working-hours provisions of the state Shops and Establishments Acts do not apply to persons in positions of management or in a confidential capacity, and under the labour codes such a role sits outside the definition of a worker. Stating a fixed hour count here would be neither accurate nor enforceable.
The full per-level model is published at Working Hours by Level.
05 — Hiring process
What to expect after you apply
- 01
Application review
Every application is read personally within five business days. We respond either way.
- 02
Take-home or live exercise
Role-specific. Time-boxed. Real problems we are actually working on, not invented puzzles.
- 03
Conversations
Deep technical and values conversations with the team you would join. No trick questions. No panel ambushes.
- 04
Offer or honest no
If yes: digital offer letter, signed in-portal, transparent terms. If no: written feedback if you want it.
Before you start
What we will collect. What it costs. What we will not do with it.
We will collect
- Name, email, phone — Account + application updates. No marketing.
- Resume / portfolio link — Human review of your work.
- Date + place of birth — Identity verification only.
- Your written responses — Selection rubric. Read by humans.
- Government ID (later) — Anti-fraud at offer / interview stage. Not at signup.
We will never
- Sell your data
- Share with third-party recruiters
- Use for advertising
- Train models on it
- Send marketing email
Our situation
EduRankAI is a small, independent organization building long-term capabilities in educational intelligence, advanced AI systems, and research infrastructure. We take no advertiser money, no donations with strings attached, and no investor pressure on hiring decisions. Applying is free, and every application is read by a human — recruitment, technical, academic and leadership teams. It buys us the right to be honest.
Ready to apply?
We read every application personally. If you are the right person for this role — regardless of pedigree, background, or where you are based — you will hear back from us within five business days.
Other roles in Consumer & Social Products
Explore related openings
C-Level Full-Time